Degraded performance
Packet loss to some destinations from US East (Virginia)
1.6% packet loss to some destinations from US East (Virginia) for 25 minutes.
- Status
- ResolvedResolved — last update 13 Oct 2026, 19:17 UTC
- Started
- 13 Oct, 18:52Tuesday 13 October 2026 UTC
- Duration
- 25 minEnded 13 Oct 2026, 19:17 UTC
- Components
- 1Network and public IPs — US East (Virginia)
Timeline
What we posted, as we posted it.
Resolved4 updates · UTC
- ResolvedThis incident has been resolved.13 Oct, 19:17
- MonitoringLoss has been at zero since 19:10 UTC. We are keeping the prefixes on the alternate paths while the provider repairs the link.13 Oct, 19:10
- IdentifiedOne upstream transit provider is dropping traffic on a congested link. We have moved the affected prefixes to our other providers.13 Oct, 18:59
- InvestigatingInstances in US East (Virginia) are seeing packet loss of 1.6% to some Internet destinations. Traffic inside the region and to the console is unaffected.13 Oct, 18:52
Affected components
- Network and public IPsUS East · VirginiaOperational
Details
- Type
- Degraded performance
- Started
- 13 Oct 2026, 18:52 UTC
- Ended
- 13 Oct 2026, 19:17 UTC
- Region
- US East (Virginia)
- Impact
- 1.6% packet loss to some destinations from US East (Virginia) for 25 minutes.
- Reference
- 28035d27aeea