Partial outage
API returning errors for all requests
The API was unavailable for 92 minutes. Running instances, the console and billing were not affected.
- Status
- ResolvedResolved — last update 25 Sep 2026, 16:19 UTC
- Started
- 25 Sep, 14:47Friday 25 September 2026 UTC
- Duration
- 1 h 32 minEnded 25 Sep 2026, 16:19 UTC
- Components
- 1API
Timeline
What we posted, as we posted it.
Resolved5 updates · UTC
- ResolvedThis incident has been resolved. A post-incident review will be published here.25 Sep, 16:19
- MonitoringThe API has been serving normally since 16:04 UTC. We are monitoring and reviewing the change that caused this.25 Sep, 16:04
- IdentifiedA load balancer configuration push removed every API backend from the healthy pool. The previous configuration has been restored.25 Sep, 15:12
- UpdateWe have narrowed the cause down and are applying a fix. Next update within 30 minutes.25 Sep, 15:00
- InvestigatingThe API is returning 502 errors for most requests. Running instances are not affected. We are investigating.25 Sep, 14:47
Affected components
- APIControl planeOperational
Details
- Type
- Partial outage
- Started
- 25 Sep 2026, 14:47 UTC
- Ended
- 25 Sep 2026, 16:19 UTC
- Impact
- The API was unavailable for 92 minutes. Running instances, the console and billing were not affected.
- Reference
- 73b2ca85cc7f